Apr 28, 2020
Topic 1: CX Rules - Amazon makes it a little more difficult to buy - so you won’t be disappointed.
Amazon has made several subtle changes in response to the current economic environment. Specifically, their delivery times and inventory are no longer as reliable as they used to be. One example: They have reduced the...
Apr 21, 2020
Topic 1: Community Rant - Helping your clients with finances.
We cannot believe that there are "experts" recommending that you lower your rates, forgive debts, and be the financial support for your clients in the rough times ahead! Just because someone bought time on a webinar does not mean that you should be taking...
Apr 14, 2020
We start with a nerdy technology catch-up.
Topic 1: The Channel Gets a Boost
We all know that there's been a spike in spending as the first response to the big stay-at-home orders. So most tech companies have seen a good influx of cash. We recommend that you consider this a short-term boost. CRN thinks it will be a...
Apr 7, 2020
Intro chit-chat is all about baseball and getting back to "normal."
Topic 1: 3D Printing Comes to the Rescue
We had earlier said that 3D printing was no longer interesting. Well, now it's interesting again! Several groups have grown up around the use of 3D masks and spare parts in response to the current virus...